Shipping policy

Shipping Policy – Giftness Decor

Last Updated: September 21, 2026

Thank you for shopping at Giftness Decor! We offer standard and express shipping options for customers in Israel and internationally.

1. Shipping Options and Delivery Times

International Shipping

Standard Shipping: FREE – Estimated delivery within 18–24 business days.
Express Shipping: $20 USD – Estimated delivery within 7–12 business days.

Shipping Within Israel

Standard Shipping: $1 USD – Estimated delivery within 18–21 business days.
Express Shipping: $20 USD – Estimated delivery within 8–12 business days.

Business days exclude weekends and public holidays.

Delivery times are estimates and may vary depending on the destination, customs clearance, carrier operations, and other circumstances beyond our control.

2. Order Processing

Orders are processed after payment confirmation.

Processing times may vary depending on product availability and order volume. Any applicable processing time is additional to the estimated shipping time unless otherwise stated at checkout.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

3. Shipping Destinations

We ship to Israel and selected international destinations.

Available shipping options and their applicable costs will be displayed at checkout based on your delivery address.

4. Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Any additional charges not collected at checkout are the customer's responsibility, unless otherwise required by applicable law.

5. Shipping Delays

While we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to customs procedures, weather conditions, carrier disruptions, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact our customer service team.

6. Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate and complete before placing your order.

If you notice an error in your shipping information, contact us as soon as possible. We will try to assist you before your order is dispatched.

7. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us with your order number and relevant details.

We will review the situation and work with the shipping carrier to determine an appropriate resolution in accordance with applicable consumer protection laws.